Ok, so I'm at work and I'm blogging...all of good reasons I assure you...
One - The system is down and I can't actually do what I'm supposed to do!
Two - I feel I have been ripped off, by thetrainline.com and I want to rant before its too late!
It's been months since I last brought a travel ticket from said website, and last time I felt that it was good value for money, I'm using the 'right' debit card (one without a charge) and I was buying in plenty of time.
This time is a little different, but I don't get some of the charges...I'm paying for insurance - £1 a journey, love it, good idea. I'm paying £0.50p for 'ticket arrangement fee' - I'm guessing this means that they are charging me for going to collect my tickets from the ticket machine. Why? If I'm doing all the work surely they should be paying me...I have to walk to the station, with all my gumph and type in a series of letter/numbers, so that the machine will spit out my tickets...I'm paying £0.50p fpr 'payment card fee'...this is a website, there is no other way to pay for what they are asking for, so surely it should not cost anything...there should not be a fee because I am paying by card...they should factor it into the running cost of the business.
At least I can go and collect my tickets...it's £6.00 for normal postage and £10 for same day delievery.
I feel that someones business is going under...next time I'm buying my tickets well in advance and possibly talking to the staff at Billericay station, if the ticket office is open...
The system is back...back to work I go.
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